Your information
Privacy Notice
We collect only the information needed to identify the right part, contact you, prepare a quote, arrange payment, and coordinate delivery.
Information we collect
- • Your name, Ghana phone or WhatsApp number, and delivery details.
- • Vehicle details such as year, make, model, engine, trim, chassis details, and registration details when needed for fitment.
- • Part descriptions, uploaded photos, request history, quotes, approvals, receipts, payments, refunds, and delivery updates.
- • Basic technical information used to prevent spam, fraud, and misuse of the service.
How we use it
We use this information to check fitment, contact suppliers, confirm availability, show you the proposed part, prepare and revise quotes, record your approval and payments, coordinate delivery, provide support, and maintain accurate business and financial records.
Who may receive it
We share only what is reasonably needed with staff, suppliers, delivery providers, payment providers, and a mechanic you ask us to involve. We do not sell customer information. Suppliers normally receive vehicle and part details without unnecessary customer information.
Storage and retention
Request photos are stored privately. Access to operational and financial records is limited by staff role. We keep records for as long as needed to complete the service, handle disputes or warranties, maintain financial records, and meet applicable obligations. Records that are no longer needed may be deleted or anonymised.
Questions or corrections
Contact CarKit if you want to correct your details, ask what information we hold, or request deletion where the record is not required for an active request, order, payment, warranty, dispute, or legal obligation.
Contact CarKitEffective 15 September 2026.
